Middlesex University Mauritius Uniciti Business Park, Flic en Flac, Mauritius
Middlesex University has an exciting opportunity for an IT Support Assistant. The new Middlesex University campus in UniCiti, Flic en Flac has an advanced IT infrastructure and AV facilities. This role involves working within the IT and AV team to keep all local IT and AV systems functional and fully operational. The postholder will be responsible for ensuring the smooth running of computer systems, including printers, photocopiers. Tasks vary depending on the size and structure of the organization, but may include: • Installing and configuring computer hardware operating systems and applications; • Monitoring and maintaining computer systems and networks; • Supporting end users to resolve issues either through face to face communication or remotely via phone or email • Troubleshooting system and network problems and diagnosing and solving hardware/software faults; • Supporting the roll-out of new applications; • Setting up new users’ accounts and profiles and dealing with password issues; • Demonstrate new technology to staffs/students as and when required The candidate should have: A relevant university Diploma/Degree from a recognized institution At least 1 yr experience working in an IT support environment Good computer networking knowledge; CCNA desirable Knowledge of Audio Visual technology is a plus The working hours for this post is from 11 30 to 20 00. Transport will be provided. Candidates should preferably reside in the West or Plaine Wilhems.