Full time

Senior Immigration Administrator

  • Not disclosed
  • Added: Jan 12, 2023
  • Closing: Mar 13, 2023

Bolt Talent Solutions Ltd

Ebene, Plaines Wilhems

Job Description

Job Purpose:

We are looking for a meticulous Senior Immigration Administrator to guide clients through all procedures required to ensure their successful immigration and relocation to Mauritius. The Senior Immigration Administrator will be responsible for furnishing clients with relevant information, completion of documentation, reviewing the accuracy and validity of the documents and submitting data on behalf of individuals through the Economic Development Board (EDB) Portal. This is an excellent role for somebody with experience in the relocation / permit process for Mauritius with a passion for detail, reporting and tracking data and results.

Major Accountabilities:
  • Keeping up-to-date with changes and amendments to the Immigration laws in Mauritius
  • Providing clients with all pertinent documentation and guidance for visa application processes
  • Assisting clients with the completion of paperwork, and ensuring that this is submitted on time
  • Verifying the authenticity of paperwork and supporting documents
  • Data capturing on the EDB Portal in a timely manner
  • Maintaining and managing communication with third party partners and suppliers
  • Implementing a defined process for submission of visa applications to the Economic Development Board (EDB)
  • Promptly preparing visa application packs for submission ahead of appointment date
  • Advising clients on medical checkups and any other procedures required
  • Submitting documents to the respective authorities on behalf of clients
  • Keeping clients up-to-date with their immigration status and communicating any foreseeable delays
  • Assist with the day to day office admin tasks
  • Excellent Excel skills required 
  • Provide administrative support to the Immigration business (agreements, reporting , financials etc)
  • Engagement with vendors and suppliers in Mauritius
Knowledge:
  • Degree in law, international relations, or similar is preferred.
  • Experience as an Immigration Administrator, preferably with expertise in relocating individuals to Mauritius.
  • Strict observance of all applicable deadlines.
  • Solution-oriented approach to fulfilling duties.
  • Previous experience in working in a rapidly scaling business would be an advantage
  • Excellent attention to detail
  • Exceptionally comfortable with data and numbers and readily able to produce intelligent & actionable insights from data
  • Maintaining a positive attitude that inspires co-workers and clients to grow the business
  • First class problem-solving capability
  • Self-motivated
  • Ability to offer excellent customer service
  • Detail-oriented and research driven individual
  • Excellent excel , PowerPoint and written skills 
  • Basic business acumen and reporting skills 
  • Previous software system experience advantageous
Skills: 
  • English business language skills is non-negotiable 
  • Excellent interpersonal, communication and networking skills
  • Demonstrates resourcefulness, maturity, good analytical skills
  • Exceptional organising & planning skills with a proven track record in coordinating complex projects
  • Strong selling, consultative selling and client relationship management skills
  • Passionate about customer service / candidate experience
Educational Background:

The ideal candidate has a degree in BA Degree in Law / Human Resource Management / Marketing and Business Administration / any other related field.

Professional Experience:

2+ years working experience in Immigration / Tourism / Administration
Competencies:   
  • Effective Communication
  • Drives Collaboration
  • Fosters Client Relationship
  • Loves Administration with exceptional attention to detail 
  • Uses data and reporting effectively to solve client problems 
  • Demonstrate Initiative
  • Process Excellence
  • Agility and Adaptability / Trust & Integrity
  • Drives Execution
  • Uses Insightful Judgement

About Bolt Talent Solutions Ltd

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