Job Description
Job Title : Client Services Administrator
( Experienced and Trainee) @ Crossinvest Global Management Services Ltd
Location : Petit Raffray, Mauritius
You will be responsible for the administration of a portfolio of clients to include cash management (payment processing). You will be required to interact with clients and their advisors / bankers/ lawyers etc.
Key responsibilities:
- Assist with a wide range of client administrative tasks
- Provide administrative duties to a portfolio of clients.
- Attend to day-to-day queries and issues of investors
- Process wires for investments/redemptions and expenses on a regular basis.
- Assist in preparing monthly statistics/KPI for Senior Management
- Interact closely with several service providers and transaction counterparties
- Maintain positive and productive working relationships with clients
- Comply with company policies and procedures and adherence with relevant administration procedure manuals.
- Participate in ad hoc projects or matters
Job Requirements
- Good communication and organisational skills to meet tight deadlines
- Proactive and flexible with a client-oriented attitude
- Excellent MS office skills (Word, Excel and Outlook)
- Capability to multi-task and work under tight deadlines.
- Have a methodical approach with attention to detail, be able to quickly assess and act on changing priorities
- Quick learning ability to new systems and operational procedures
- Ability to solve problems and work independently and as a member of a team
Relevant experience:
- 2-3 years’ work experience in a similar sector ( for Experienced client administrator)
- Degree in Management, Accounting, Law and Finance or other related qualifications