Full time

Customer Service Officer

  • Negotiable
  • Added: Nov 18, 2024
  • Closing: Jan 17, 2025

ABZ Global Solutions Ltd

Grand Baie, Rivière du Rempart

Job Description

Who is Deals.mu?
Deals.mu is the preferred platform for Mauritians when it comes to offering the best discounts, deals and packages. We have over 500 different deals from Hotel Overnight Packages, Leisure Activities, Day Packages, Spa and Beauty Treatments and many more.

Who are we looking for?
We are hunting for dynamic candidates—high school grads, fresh university graduates, and mid-level professionals welcome! Join our rapidly growing team, focusing on customer-centricity, accountability, common sense, and meticulous attention to detail.

Main Duties and Responsibilities
● Answer customer inquiries via various contact channels
● Direct customers to online resources
● Develop a rapport with customers
● Reply to queries via email and other written channels
● Basic knowledge of office package and equipment

What we offer?
● High salary with big bonus as per performance and sales volume
● Ideal, modern and friendly working environment
● Opportunity for you to be mentored to learn and grow within the company
● Discounts on all our Platforms.

Job Requirements

Position Requirement
 ● Academics: SC/HSC, or Diploma or Bachelor’s Degree in Tourism and Hospitality management or in any related field
● Experience: Experience in working as sales or public relations, preferably in the hospitality or travel industries would be an advantage
● Salary Scale: Depending on qualifications, experiences and potential skills
 

About ABZ Global Solutions Ltd

Established and registered in Mauritius during 2008, ABZ Group operates ICT and E-Commerce activities, including internet marketing activities, online consulting services, website content management and additional internet related services.

Since its inception, ABZ Group has experienced exponential growth.

The ABZ Group was set up to operate primarily in Mauritius, but quickly, expanded its operations to many additional countries in the Indian Ocean Region.

2013 onwards promises to be exciting years for ABZ Group, as the projects that will be undertaken include expanding its operations to the African continent, starting with the ‘Cape Town Attractions’ project. Cape Town Africa plans to become the leading Attractions, Tours, Adventure Travel and Excursions provider online.

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