OBOĒ Eco-Hotel - Service & Hospitality Team (Pereybere)

OBOĒ is seeking a skilled and personable individual to join our Hospitality & Service team. This role is pivotal in delivering exceptional service during our F&B operations sessions (cafe barista, meal times & events). The ideal candidate will be responsible for managing food and beverage service, as well a welcoming guests into rooms and activities, ensuring a high standard of presentation and guest satisfaction, and performing tasks that are adapted to the OBOĒ offering. 

This is a modern-age hospitality work-offer. We aim for every Team member to grow a diverse and holistic skill set within boutique hospitality. If you are looking for an environment that offers stability, innovation, a small dynamic team and working for a deeper purpose, this is a good fit for you.

This job offer involves: FAIR PAY + 5-DAY WORK-WEEK + GROWTH

The work environment is: WARM + CONTEMPORARY + ORGANIZED

Key Reponsbilities

Taking Customer Orders:  
  - Greet guests courteously and take their orders efficiently.
  - Offer recommendations and address any inquiries about the menus and offerings.

Setting Up Food & Beverage Service:  
  - Prepare and set up stations, ensuring all necessary equipment and supplies are in place
  - Arrange cups, saucers, and utensils neatly for easy access

Service:  
- Serve food and beverages to guests in a professional and timely manner, presented according to Oboē’s standards, including proper garnishing and presentation.
- Ensure items for service are presented attractively and at the appropriate temperature.
- Adjust service to meet the preferences and needs of individual guests.

Monitoring and Replenishing Supplies:  
- Keep track of tea and coffee supplies, and replenish items as needed throughout service.
- Report any shortages or issues with supplies to the coordinators.

Cleaning and Maintenance:  
- Perform pre-service and post-service cleaning of the F&B stations.
- Maintain cleanliness and organization of the serving area to ensure a pleasant guest experience.

Handling Special Requests:  
- Accommodate special requests from guests regarding their food and beverages preferences.
- Provide personalized service to enhance the overall guest experience.

Maintaining Inventory:  
- Assist in tracking and managing inventory of tea, coffee, and related supplies.
- Collaborate with the team to place orders for replenishment as necessary.

Adhering to Food Safety Standards: 
- Follow all food safety and hygiene practices to ensure a safe and clean environment for guests.
- Maintain high standards of personal hygiene and cleanliness

Teamwork:
- Show personal leadership & accountability
- Able to receive feedback and provide feedback when necessary
- Enjoys team work and collaboration

Sustainable / Eco-living Practices:
- Integrate the habits of eco-living practices into operations 
- Be open-minded to learning about 

OBOĒ Culture, Values and Principles: 
- Match and adapt to OBOĒ’s values and principles 
- Be adaptable to a hybrid model of hospitality that calls for learning best practices whilst adapted to OBOĒ's vision and objectives. 

Versatility & Adaptability 
- Be easily adaptable to the different necessities of service and work tasks across the OBOĒ Ecosystem 
- Work different work shifts and hours depending on events and seasons

REQUIREMENTS

- Must speak English & French (or at leaset one of them fluently)
- Must live in the North of Mauritius and be able to easily come to work
- Previous experience in a hospitality or food service environment is preferred.
- Strong communication skills and a positive attitude towards guest service.
- Ability to work efficiently and courteously in a fast-paced setting.
- Attention to detail and organizational skills.
- Flexibility to work early mornings, weekends, and special events as needed.
- Basic knowledge of food safety and hygiene practices.

Character & Attitude: 
- Genuinely loves service & hospitality environment
- Trustworthy - a good person
- Reliable (we will not tolerate colleagues who do not show up to work - we need to count on each teammate's commitement and dedication to the team)
- Confident in Service 
- Welcoming
- Keen to learn and grow
- No gossip or drama

ENTRY-LEVEL Welcome, yet must be already comfortable at service. 

How to Apply:
Please send to [email protected] your resume/CV and a short paragraph letting us know why you are a good fit to join our Service & Hospitality Team. If your CV is selected, you will be contacted to fill out a survey and called in for an interview. We are looking for 2 people to start asap!