Deputy of Regional Customer Relationship Manager (RCRM)

  • Servizo Wireless Solutions
  • Mauritius
  • 04/11/2019
Full time Information Technology

Job Description


-  solid education and understanding of commercial basics (profit & loss, margin calculation, expense tracking)

-  basic understanding of wireless and or electronic technology

-  at least 5 years of working experience in a similar field

-  able and willing to work in a global team of wireless experts and contribute to the company's overall results

-  able and willing to travel abroad for company trips (Europe, US, and Asia)

-  physically fitness to be able to perform outdoor jobs at customers sites

-  have a high quality work standard with a zero mistake mindset

-  fluent in French, English, and creole

-  have a driving license and a car 

Main tasks:
-  Report directly to the RCRM and Managing Director in Europe
-  Support RCRM to generate sales for Company in the Indian Ocean region
-  Perform trial and permanent installations at prospects and customers locations
-  Submit reports of every customer and prospect contact to RCRM cc'ing General Manager every day
-  Submit a daily working activity report every day by 10 pm latest
-  Handle emergency and service requests from prospects and customers within 24 hours
-  Organize small spare parts from local suppliers if needed for repair and maintenance jobs
-  Represent Company in a professional, competent and positive manner
-  Actively support the growth and expansion of Company in the Indian Ocean region
-  Become the trusted technology advisor for our customers and prospects
-  Work in cooperation with regional and global colleagues to deliver the best results for the customers
-  Ability to work in both office and field environment  
- act as Deputy when RCRM is on leave or abroad

Starting date:- asap, ideally by the beginning of November

We receive the candidate's info's by email only and the interview will take place via Skype