Job Description
Key Responsibilities:
Advise clients on travel options based on their needs, preferences, and budget.
Prepare and book travel packages including flights, accommodations, transfers, tours, and insurance.
Provide accurate information on travel destinations, costs, and travel requirements.
Manage bookings, handle changes or cancellations, and resolve customer queries efficiently.
Build long-term client relationships through friendly, personalized service.
Keep up-to-date with travel trends, offers, and industry developments.
Job Requirements
Proven experience in the travel or customer service industry (experience with GDS systems is an advantage).
Excellent communication and interpersonal skills.
Passion for travel and strong destination knowledge.
Good sales and problem-solving abilities.
Ability to work under pressure and handle multiple bookings at once.
Proficiency in Microsoft Office and general computer skills.