Job Description
We are seeking a dedicated and organized Client Administrator to join our dynamic administrative team. This role is pivotal in ensuring smooth client interactions and maintaining excellence in service delivery across our corporate operations in Mauritius.
The successful candidate will manage client accounts, coordinate communications, maintain detailed records, and provide comprehensive support to ensure client satisfaction and retention. You will liaise between clients and internal departments, process documentation, and handle administrative tasks with precision and professionalism.
This position offers the opportunity to develop your administrative expertise while contributing to a professional corporate environment. You will work with attention to detail, strong organizational skills, and a commitment to delivering outstanding client service.
Job Requirements
- Proven experience as a Client Administrator or similar administrative role in a corporate setting
- Excellent organizational and time management skills with ability to manage multiple priorities
- Strong written and verbal communication skills in English; French language skills advantageous
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with CRM systems and database management
- Customer service orientation with focus on client satisfaction
- Attention to detail and accuracy in record-keeping and documentation
- Professional demeanor and ability to work effectively with diverse stakeholders
- Competency in handling confidential information with discretion
- Minimum secondary school completion; diploma or certification in administration/business administration preferred
- Ability to work independently and as part of a team