Job Description
We are seeking a versatile and proactive Rooms & Operations Coordinator to anchor our boutique hotel.
In this multi-skilled role, you will bridge the gap between administrative guest services and back-of-house operations.
You will be the central point of contact ensuring that front desk tasks, housekeeping standards, and room readiness align perfectly to deliver a seamless, personalized guest experience.
Key Responsibilities
- Front of House & Guest Experience
- Housekeeping & Maintenance Coordination
- General Operations Support
Job Requirements
Skills and Qualifications
- Minimum 1–2 years of experience in hotel front desk or housekeeping operations.
- Proficiency with standard Hotel Property Management Systems (PMS).
- Excellent communication and multitasking skills in a fast-paced environment.
- A hands-on, team-player attitude with strong problem-solving abilities.
- Flexibility to work shifts, including weekends and holidays.
- Problem-solving abilities and a customer-centric approach to operations
- Knowledge of health, safety, and hygiene standards in hospitality
- Flexibility to work shifts, including weekends and public holidays as required
- Diploma or Bachelor's degree in Hotel Management, Hospitality, or related field (or equivalent experience)
- Certification in hospitality management or guest service is a plus