Management jobs | Jobs Mauritius

ABZ Global Solutions Ltd Grand Baie, Mauritius

Want to join ABZ’s dynamic Customer Service team? We are looking for two experienced, motivated and hardworking Customer Service Officers to provide excellent customer service and to promote customer loyalty through the different brands of the company. Who are we? ABZ Group is an innovative company based in Grand Baie, Mauritius that is involved in providing online services for a variety of markets including travel, IT solutions, restaurants & Dining, E-commerce and culture through websites like Mauritius Attractions, Deals.mu, Otayo, Restaurants.mu, Cinema.mu and Cinema Sous Les Etoiles. Job Responsibilities The main responsibility will be to communicate with customers in relation to a product or service as well as overseeing the teams that deal directly with clients. The responsibilities will include: Improve the overall customer service experience and engage with customers Take ownership of customers issues and follow problems through until they're resolved Keep accurate records and document customer service actions and discussions Analyze statistics of past engagements with customers and compile reports on trends noticed Mentor and develop customer service agents and nurture an environment where they can excel Job Requirements Excellent verbal and written communication skills Leadership skills Logical Thinking skills Problem Solving skills Why apply? Great starting salary as per your expertise and skills Great employee benefits and incentives depending on the responsibilities of the role Excellent growth and career advancement opportunities Good working environment - we pride ourselves in the bonding between our employees A stress-free working atmosphere Interested? Send us your CV and cover letter on [email protected]

27/09/2019

Full time

Executive Director

Essential Informatics Ltd Ebene

Executive Director Responsibilities: -Developing and implementing strategies aiming to promote the organization’s mission. -Building an effective team of leaders by providing guidance and coaching to subordinate managers Job Brief The company is looking for an experienced Executive Director to oversee all operations, functions and activities. You will be the face of the organization, responsible for giving the proper strategic direction and implementing a high quality vision. The goal is to manage and lead the organization towards the realization of its mission. Responsibilities: -Develop and implement strategies aiming to promote the organization’s mission -Create complete business plans for the attainment of goals and objectives -Build an effective team of leaders by providing guidance and coaching to subordinate managers -Ensure adherence of the organization’s daily activities and long-term plans to established policies and legal guidelines -Forge and maintain relations of trust with shareholders, partners and external authorities -Act as the public speaker and public relations representative of the company in ways that strengthen its profile -Review reports by subordinate managers to acquire understanding of the organization’s financial and non-financial position -Devise remedial actions for any identified issues and conduct crisis management when necessary Requirements: -Proven experience as executive director or in other managerial position -Experience in developing strategies and plans -Strong understanding of corporate finance and measures of performance -In depth knowledge of corporate governance principles and managerial best practices -An analytical mind capable for “out-of-the-box” thinking to solve problems -Outstanding organization and leadership abilities -Excellent communication (oral and written) and public speaking skills -MSc/MBA in business administration or relevant field

23/09/2019

Full time

2 Management jobs