Full time

Bilingual Customer Service Representative

  • Negotiable
  • Added: Jun 3, 2024
  • Closing: Jul 21, 2024

Apollo Solutions LTD

Beau Bassin‑Rose Hill, Plaines Wilhems

Job Description

 Qualifications/Requirements:

1. Must be fluent in both English and French [Spoken and Written] 

2.  Experience in customer service environment

4. Good typing skills and ability to multitask

5. Self motivated, positive attitude and customer-focused

6. Ability to learn quickly in a fast paced environment as well as proactive

7. Ready to work on shift rotation, weekends and public holidays

8. Hardworking with a ‘’Can Do’’ attitude

 

WORKING HOURS: Shift Rotation

17:00 to 02:00am

21:00 to 06:00am

 

 

 EMPLOYEE BENEFITS

1. Attendance and Performance Bonuses 
2. Client Incentives
3. Apollo blake offers career oriented training and encourages internal promotions

 

EXPERIENCE

Previous customer service experience in BPO/Call center environment will be a plus

About Apollo Solutions LTD

At Apollo blake, we develop, build and provide tailored customer care and back office (BPO) solutions for businesses whose needs, services or products inherently require a specialized touch. We are a provider of excellence in bilingual (English and French) outsourced full-service solutions for: inbound/outbound customer service, technical and web-based help desk support through voice, email, live chat, social media and CRM management. As part of your global strategy, you have many companies to choose from considering competency, pricing and cost. By efficiently customizing each solution we meet your strategic vision - At Apollo blake, service … is our state of mind!

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