Prepare daily planning for reservations/bookings received
Optimise the planning by allocating appropriate fleet and driver
Ensure that the transport requests are scheduled as per the correct time, date, and venues
Liaise with all drivers and ensure that their transfer orders are well explained and followed correctly
Coordinate the travel arrangements with event organizers, travel agencies, airlines, hotels, and other vendors involved in the trip
Ensure proper follow-up and contact with the Tour Department and drivers on the planned arrivals/departures times and planned excursions
Set up the pickup/drop off of all guests, tours, guides and staff as per the correct timings & standards.
Ensure that the customers receive an updated itinerary
Handle and reorganise planning efficiently when there is flight delay.
Job Requirements
HSC holder or equivalent • 2 years’ experience as Planning Officer • Excellent planning and organization skills • Good communication skills and fully computer literate • Ability to work in a team and odd hours