Customer Service Representative

Company Description

Mobile Outfitters is a leading mobile accessory company with over 1,000 locations in 60+ countries. Our products, designed in the USA, are backed with global Lifetime Replacements and can be found in major retailers worldwide. We have received recognition for our growth and innovation from organizations such as Inc.

5000 nd Stevie Award.

Our Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The person will have to attract potential customers by answering product and service questions; suggesting information about Mobile Outfitters products and services.

* Knowing the products sold by Mobile Outfitters;
* Able to install the product on any phone, tablet, smart watch or other products;
* Understand the warranty conditions and inform clients of same;
* Process payment and invoice correctly and accurately;
* Communicate efficiently and be a team player;

Kindly note that this position also requires working on weekends