Greet visitors appropriately and direct them to correct person.
Answer and address incoming phone calls in a timely and polite manner.
Clearly determine the purpose of the call and forward calls to appropriate person.
Deal with queries and provide correct information.
Take and deliver messages accurately and completely.
Sort and distribute incoming mails.
Prepare outgoing mail for pick up or courier and organise courier deliveries.
Monitor people coming and going through the reception doors.
Schedule and follow up on appointments.
Prepare correspondence and documents.
Photocopy and collate documents.
File documents accurately.
Perform any ancillary duties.

Receptionist