Job Description
Are you passionate about tourism and love crafting unforgettable experiences for others? Look no further! We are a dynamic tour operator company on the hunt for a Senior Reservation Agent to join our team. If you're skilled in travel and have experience with hotel booking platforms, we want to hear from you. This is a fantastic work-from-home opportunity, so you can bring your expertise and enthusiasm to our team from the comfort of your own space.
Job Requirements
Key Responsibilities:- Assist clients in planning and booking their dream holiday and vacations, providing expert advice and guidance.
- Create and manage orders on our website
- Assist customer by chat, mail, phone and other communication channel.
- Set Stop sales, manage rates and communicate with partners
- Utilize Galileo to research, quote, and book flights, accommodations, and other travel services.
- Manage bookings and reservations efficiently, ensuring accuracy and timeliness.
- Stay updated on travel trends, destination information, and industry developments to better serve clients.
Requirements:
- Prior experience with hotel booking platforms is a must.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Ability to work independently and as part of a remote team.
- Proficiency in Galileo is a plus
Advantages:
- Competitive salary commensurate with experience and performance.
- Work from the comfort of your own home with flexible scheduling options.
- Join a supportive team passionate about travel and creating unforgettable experiences.
- Flexible working hours
If you are ready to embark on a rewarding career in tourism industry and meet the above requirements, we invite you to apply! Send your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role