Job Description
Strategic Compliance Oversight:
o Develop, implement, and audit internal compliance programs to align with evolving customs regulations.
o Resolve disputes with customs authorities, including appeals, penalties, or classification disagreements.
o Advise management on trade agreements to minimize duties and tariffs.
2. Leadership & Mentorship:
o Supervise and train junior customs clerks, ensuring accuracy in documentation and processes.
o Conduct workshops on regulatory updates, software tools, and best practices.
3. Complex Documentation & Classification:
o Oversee high-value or restricted goods shipments (e.g., hazardous materials, pharmaceuticals).
o Resolve ambiguous tariff classifications and ensure adherence to HS Code standards.
4. Process Optimization:
o Identify bottlenecks in clearance processes and implement efficiency improvements.
5. Stakeholder Management:
o Negotiate contracts with clearing agents, freight forwarders, and transporters.
o Represent the company in industry forums and government consultations.
6. Risk Management & Audits:
o Conduct internal audits to mitigate risks of non-compliance.
o Prepare for and manage external customs audits or inspections.
7. Reporting & Strategy:
o Analyze clearance timelines and costs to inform strategic decisions.
o Present daily reports to operation manager on compliance, costs, and operational performance.
· Prepare and verify import/export documentation (e.g., bills of entry, certificates of origin).
· Liaise with Warehouse, Sales, and suppliers to coordinate orders and resolve discrepancies.
· Expedite cargo inspections and communicate with clearing agents for timely clearance.
· Monitor regulatory changes in tariffs, permits, and government policies.
· Maintain accurate records and update stakeholders on shipment statuses.
Job Requirements
. Education & Experience:
o Diploma/Degree in Logistics, Supply Chain, or related field (preferred).
o 5+ years in customs clearance/logistics, with 2+ years in a supervisory role.
2. Technical Skills: MS Office.
3. Soft Skills:
o Strong leadership, Proactive, problem-solving, and negotiation abilities.
o Excellent communication skills for liaising with global partners and agencies.
4. Other:
o Ability to work under pressure and meet tight deadlines.
o Willingness to stay updated on global trade trends and regulations.