Job Description
Taking Customer Orders:
- Greet guests courteously and take their tea and coffee orders efficiently.
- Offer recommendations and address any inquiries about the beverage menu.
Setting Up Beverage Service:
- Prepare and set up tea and coffee stations, ensuring all necessary equipment and supplies are in place.
- Arrange cups, saucers, and utensils neatly for easy access.
- Serving Tea and Coffee:
- Serve food and beverages to guests in a professional and timely manner.
- Ensure beverages are presented attractively and at the appropriate temperature.
Monitoring and Replenishing Supplies:
- Keep track of tea and coffee supplies, and replenish items as needed throughout service.
- Report any shortages or issues with supplies to the manager.
Cleaning and Maintenance:
- Perform pre-service and post-service cleaning of the beverage stations.
- Maintain cleanliness and organization of the serving area to ensure a pleasant guest experience.
Assisting with Breakfast Setup and Cleanup:
- Support with setting out breakfast items and organizing the breakfast area.
- Assist with clearing and cleaning up after breakfast service, including tables and serving stations.
Managing Beverage Presentation:
- Ensure that all tea and coffee beverages are presented according to Oboē’s standards, including proper garnishing and presentation.
- Adjust service to meet the preferences and needs of individual guests.
Handling Special Requests:
- Accommodate special requests from guests regarding their food and beverages preferences.
- Provide personalized service to enhance the overall guest experience.
Maintaining Inventory:
- Assist in tracking and managing inventory of tea, coffee, and related supplies.
- Collaborate with the team to place orders for replenishment as necessary.
Adhering to Food Safety Standards:
- Follow all food safety and hygiene practices to ensure a safe and clean environment for guests.
- Maintain high standards of personal hygiene and cleanliness.
Job Requirements
- Previous experience in a similar role within a hospitality or food service environment is preferred.
- Strong communication skills and a positive attitude towards guest service.
- Ability to work efficiently and courteously in a fast-paced setting.
- Attention to detail and organizational skills.
- Flexibility to work early mornings, weekends, and special events as needed.
- Basic knowledge of food safety and hygiene practices.
- Can be called upon for evening shift as well whenever there are events