5 Customer Service jobs

ABZ Global Solutions, an International Company operating in Mauritius Grand Bay is recruiting for the position of Reservation Booking Agent. Our company is of very international nature, dealing with people from all around the world and operating in the ICT and online tourism sector while following a very modern and efficient approach to business. For the post of Reservation Booking Agent, we are looking for a productive and talented candidate who has very good attention to details .  The candidate should also have basic computer proficiency and data entry experience with an unrestrained personality, who is energized by the challenge of generating vouchers and confirming bookings while serving as a liaison between the Senior Travel Consultants and the suppliers. In addition to be a scrutinous person and to be able to prioritize and generate numerous vouchers simultaneously in a busy environment, this role requires a high level of concentration, be very good to attention to details and to have a good sense of reasoning a skills .   The position involves being in charge of the company’s key responsibilities including:   Highly numerate candidate with basic computer knowledge and an aptitude to learn quickly different in-house databases, processes and systems. Reservation system management Read Order confirmation email (automatic emails received for each booking) and generate vouchers. Verify that all the activities and trips booked are valid and are operational on the booked dates. Pay attention to clients comments on the Order confirmation email. Process any special requests made by clients such as special meal plan / veg / and any other special requests. Process bookings and vouchers through the in-house reservation system. Do bookings with the suppliers as per the requirements (email / phone / SMS).   Job Requirements & Skills This role is for a hands-on Reservation Booking Agent who can work independently, is a self-starter, and can function in a fluid environment. SC/HSC or Diploma or relevant Someone who has VERY high attention to details. Living in the vicinity of Grand Baie or in the north is COMPULSORY Ability to interact, communicate and negotiate effectively High awareness to service quality Knowledgeable in using computers software Fast learner – have the ability to adjust and learn new subjects and skills Excellent time management and organizational skills and deadline driven Ability to quickly produce great work; and remain steady under pressure. Ability to work well both individually and closely with a team of is a must! Comfortable in juggling several tasks at a time. Good communication skills, both written and oral Motivated, Reliable, honest and hard working Each person in our team has maximum responsibilities according to their abilities, and is expected to take part in the team effort and to give their very best.     What we offer: Ideal working environment Dynamic and young team Opportunity for you to learn and grow

MauritiusAttractions.com, International Tourism Company operating in Mauritius is recruiting for the position of Travel Consultant. The position involves being in charge of the company’s key responsibilities including: Client’s communication by email and phone in both English and French Welcoming and receiving clients in office Accommodation Bookings Creating trips itinerary Reservation system management Partners and travel agents’ relations Administrative support to company’s directors   Our company is of very international nature, dealing with people from all around the world and operating in the tourism sector while following a very modern and efficient approach to business. Our team is small and united and the work environment is very friendly and supportive, where everyone works together as one strong unit. Each person in our team has maximum responsibilities according to their abilities, and is expected to take part in the team effort and to give their very best. For those that satisfy with average performance this is not the work for you and we mean this, so save our and your time! As a growing company, dedicated employees can advance to senior positions and have a very successful career. The place of work is at our office, situated at Grand Bay’s Business Park.

Recherche pour le compte d’un de ses clients à Ebène   CONSEILLERS CLIENTELES – Réceptions d’appels TELEVENDEURS – Emission d’appel   Compétences requises   Avec ou sans experience professionnelle Maîtrise du français orale et ecrit Aissance informatique   Avantages   Salaire de base : 10K plus primes allant jusqu’à 2 fois le salaire de base Formation rémunérée a Rs 400 jour et approuvée par la MQA Transport Aller-Retour.   Horaire Francaise   La Production : Lundi au Vendredi 11hrs – 20hrs / 12hrs – 21hrs / 13hrs – 22hrs et 14hrs – 23hrs (changement d’horaire  chaque quinzaine) Incluant 2 Samedis sur 4     Veuillez nous contacter sur les numeros suivants : Ligne fixe 206 0087 cellulaire 52557740/59323100

Recherche pour le compte d’un de ses clients à Ebène CONSEILLERS CLIENTELES – Réceptions d’appel     Compétences requises     Avec ou sans expérience professionnelle     Maîtrise parfaite du français orale et écrit et bonne maîtrise de l’Anglais     Aisance informatique     Minimum SC      Avantage     Salaire : Rs 10,000 minimum pour les juniors et salaire négociable pour les seniors  (Incluant prime de présence)    Prime de Performance et Shift Bonus                                                                                                                                                Formation d’un mois rémunérée     Transport Aller-Retour.          Horaire    00hrs – 09hrs    8hrs – 17hrs    11hrs – 20hrs   18hrs30 – 00hrs30                                                                                                                                                                                                Les différent shift sont obligatoire                                                                                                                       Veuillez nous contacter sur les numéros suivants :     Ligne fixe 206 0087/60       Cellulaire 52557740 / 5924 360   Email : [email protected]