6 Customer Service jobs

Brand awareness Merchant registration  

Job Description The retail sales person shall be responsible for selling products and services and explaining offers/products to customers. Duties Sell products and services/ Explaining offers and products to customers Establish, develop and maintain positive business and customer relationships Make follow up appointment for customers Maintain records of customer prescriptions, work orders and payments Arrange and display of products Keep abreast of best practice and promotional trends Product knowledge Requirements Age: 18-35 years Qualification: Form 5 and above Experience: Not required, however proven work experience would be an advantage Training & Placement Successful candidates will be provided 120 hours of training over a period of 3 months (Professional Skills for Retail Sales Person delivered by Soft Skills Consultants- MQA Approved) under the National Skills Development Programme ( nsdp.hrdc.mu ) & 240 hours of placement of placement in the respective company. Terms & Conditions Salary Trainees will be paid Rs.  6000 (Stipend: Rs. 5000 + Transport: Rs. 1000) during the training & placement period of 3 months. After training: As per employment regulations of the firm Location & Working Hours – To be disclosed during interview.   To apply Please visit www.softskills.mu/vacancies

Job Description The sales executive shall be responsible for selling financial services to English speaking markets. Duties Manage a portfolio of accounts to achieve long-term success (Conversion Rate) Develop positive relationships with clients (Building Rapport) Act as the 1st point of contact and handle customers’ individual needs Resolve conflicts and provide solutions to customers in a timely manner Report on the status of accounts and transactions Set and track sales account targets, aligned with company objectives Proper management of Accounts (Call again, No Answers, Emails) Monitor sales metrics (e.g. quarterly sales results and annual forecasts) Suggest actions to improve sales performance and identify opportunities for growth Abide to the protocols set by the Company & Regulators Track and record daily deposits Attend daily briefing or meeting held by management Synchronise with our departments for job development To adapt Sales Agents to different funnels with different specifications Schedule Training according to the performance of Sales Agents Daily monitoring of Sales Agents Performance (Quality Assurance) Requirements Age: 22 to 35 years Qualification: Higher School Certificate Experience in a Call Center (English Campaign) will be a definite advantage Computer Literate Good Spoken English Excellent communication and negotiation skills Product knowledge & understanding the financial market Knowledge of CRM software and MS Office (MS Excel in particular) Training & placement Successful candidates will be provided 180 hours of training over a period of 3 months (Professional Skills for Sales Executives delivered by Soft Skills Consultants - MQA approved) under the National Skills Development Programme ( nsdp.hrdc.mu ) & 180 hours of placement in the respective company. Terms & Conditions Salary Trainees will be paid Rs.  6000 (Stipend: Rs. 5000 + Transport: Rs. 1000) during the training & placement  period of 3 months. After training: Rs. 12,000 (Basic per month + Commission on sales) Working Hours Monday to Friday on a Rotating shift as follows : Shift 1: 8.00am to 5.00pm (Day Shift) Shift 2: 2.00pm to 11.00pm (Night Shift) Shift 3: 11.00pm to 7.00am (Night Shift) Benefits Reward Teamwork or Individuals on target achieved How to apply? Please apply online at www.softskills.mu/vacancies

Community Manager - Ebene, Mauritius PURPOSE OF ROLE: The Community Manager will be responsible for managing the relationships with the tenants and members in the centre. This includes marketing activities for such members ( events and media promotion), operations of the centre, staffing and the overall client service. It is also key that the ‘brand of the company’ is portrayed correctly at all times and the Community Manager is responsible for ensuring this is done at all times. TARGET MARKET: - Corporate companies - Foreign companies - SME’S PACKAGES: - Private offices - Training rooms - Events space - Memberships - Virtual offices - Co-working offices KEY TASKS: Marketing activities including events and media promotion of tenants. Part of our USP is that we hold business events for our tenants and we promote them through media channels so this needs to be activated, promoted and fully managed. Maintaining our image and brand of the centre. The Community Manager needs to check the centre is being maintained in line with our company standards. This includes conducting building inspection reports and requisitioning jobs for repairs to be carried out. Managing the centre staff. Ensuring they perform their daily duties and job roles in accordance with company requirements and standards. The Community Manager will work with other managers of departments to ensure the smooth running of the spaces. Tenant complaints and requests need to be channeled to and dealt with by the Community Manager. These same requests will be passed on to the relevant departments. They could be related to finance or operations or other. Relationships with tenants is of utmost importance. This is the goal, to keep tenants en- gaged with us, to make them feel they are receiving tremendous value so they keep renewing their leases. The Community Manager will be required to promote all office packages to new clients. The Community Manager will be required to conduct sales calls and viewings with potential clients, and signing of new clients. He/she will also conduct walk ins with potential tenants. Signing up lease renewals with existing tenants is imperative and a key role Sending weekly Lease Registers and associated reports to the management team in South Africa. Reporting at weekly and monthly meetings on targets and centre related matters. Key characteristics for applicants: Highly organised individual Great work ethic Ability to sell Fluent in French and English Goal orientated Efficient and driven person Able to lead by example and manage a team. 

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations on services.   Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Are you looking for a stable job in a professional and friendly environment while having an attractive remuneration package? Are you a dynamic person who can communicate in English and is willing to learn more in a new support Industry?  Are you ready for a new challenge in the ICT/BPO world? If the answer is YES and you think you suit all these criterias, please send your CV to the email mentioned above.  Please be informed that only candidates satisfying the required skills and criterias will be contacted for an interview. EDUCATIONAL/SKILL/EXPERIENCE REQUIREMENTS: - Good Communication in English (Oral) - Computer Literate - Qualifications: Min SC  - Knowledge in ICT/BPO Sector - Always Punctual and No Absences - Dynamic, Responsible and always keen to learn more - Extraordinary attention to detail and critical thinking skills - Problem-solving skills and very strong analytical capabilities - Ability to thrive in a highly collaborative, fast paced environment TRAINING: Ongoing Training will be provided by professionals in this field with necessary accessories such as audio listening and professionals script. SALARIES: - Salary negotiable and based on experience - Additional Booster Commission - Monthly Bonuses  - Referral Bonuses  - Paid days off for US Holidays  - Allowances (Meal & Transport)  Working Days & Hours:  - Monday - Saturday (Applicable)  - 6PM - 3AM (MUR Time)  EARN FOR WHAT YOU TALK Young and energetic, well-groomed and well mannered boys/girls with a 'can-do' attitude, having excellent English Spoken skills are required for a well known Company, Experienced and talented Candidates are welcome to earn a handsome salary as per their skills and capability.  JOIN US FOR A WINNING CAREER...