Job Description
About the Role:
We are a growing car rental company looking for a motivated and reliable individual to join our team as a Car Rental Agent. This is a unique ground-floor opportunity. You will start by learning all aspects of our front-line operations with the goal of growing into an Operations Manager role. You will be the face of our company, ensuring every client has an exceptional experience, from booking to vehicle return.
Key Responsibilities:
Greet customers, process rentals and returns efficiently and accurately.
Conduct vehicle inspections (pre- and post-rental) and explain rental terms.
Deliver and collect vehicles from client locations (e.g., hotels, airports, offices).
Manage customer inquiries via phone, email, and in person.
Coordinate with Car Wash for cleaning of the fleet.
Assist with administrative tasks, filing, and data entry.
- As you progress, you will take on supervisory duties, fleet logistics, and vendor management in preparation for the Operations Manager role. Related training will be provided.
- Following the successful training period, a company vehicle may be provided for commuting to and from residence & office and for business use.
Schedule & Training:
First 3 Months: Comprehensive on-the-job training period. Schedule will be standard office/operation hours(8-17hr).
After Training(WFH): Transition to a hybrid model. You will be in office for client pick-ups/scheduled deliveries and work from home for administrative tasks, customer service calls, and booking management when no on-site appointments are scheduled.
What We Offer:
A clear career path from Agent to Operations Manager.
Comprehensive 3-month training program.
Hybrid work model (WFH + on-site) after training.
Competitive starter salary with performance-based reviews and growth opportunities.
Hands-on experience in all aspects of a rental business.
Compensation: Base Salary + Transport + Monthly Commission(% of Revenue) + Yearly Bonus
We are building a diverse and inclusive team and strongly encourage applications from qualified females. This role is designed for an ambitious individual(18-32 years old) seeking to build a long-term career and grow with our company.
How to Apply:
Please send your resume with a photo and a brief cover letter explaining why you are a great fit for this career opportunity to [email protected].
Job Requirements
Essential (Must-Have):
Valid, clean full driver's license (Automatic/Manual Private Car License).
School Certificate (or equivalent) is the minimum requirement.
Exceptional customer service skills and a friendly, professional demeanor.
Excellent verbal and written communication skills.
Strong reliability, honesty, and a keen eye for detail (especially for vehicle inspections).
Ability to work independently, manage time effectively, and problem-solve on the go.
Must have a suitable home workspace and reliable internet for Work-From-Home days.
Preferred (Nice-to-Have):
School Certificate (SC) or Higher School Certificate (HSC) or equivalent or diploma in Travel & Tourism/Marketing.
Previous experience in customer service, hospitality, logistics, or car rental.
Basic understanding of vehicle maintenance.
A proactive "can-do" attitude and clear interest in taking on more responsibility over time.
What We Offer:
A clear career path from Agent to Operations Manager.
Comprehensive 3-month training program.
Hybrid work model (WFH + on-site) after training.
Competitive starter salary with performance-based reviews and growth opportunities.
Hands-on experience in all aspects of a rental business.
We are building a diverse and inclusive team and strongly encourage applications from qualified females. This role is designed for an ambitious individual(18-32 years old) seeking to build a long-term career and grow with our company.
How to Apply:
Please send your resume with a photo and a brief cover letter explaining why you are a great fit for this career opportunity to [email protected]. For any further queries, you can contact 5794 3085.