Porter / Bagagiste

We are looking for a Porter / Bagagiste to serve as the first point of contact to assist our guests.
Porter responsibilities include carrying guests’ luggage, Escorting guests to rooms, explaining room facilities (TV, lights, minibar), delivering messages, etc. To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly. Keep in mind that our Porter position requires working in shifts, weekends and evenings.
 

Responsibilities

• Carry and label guests’ luggage with tags
• Ensure building entrance is free of clutter at all times
• Direct guests to the reception area or the appropriate office/room
• Report damages, call technicians and monitor repairs
• Maintain stock of cleaning supplies
• Comply with health and safety regulations
• Follow evacuation rules in case of emergencies

Requirements and skills

• Previous work experience as a Porter
• Hands-on experience with industrial cleaning equipment
• Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
• Familiarity with security regulations
• Solid verbal communication skills to interact with staff and customers
• Availability to work in shifts and flexible schedules